How to Download Q-global, a Web-based Platform for Test Administration, Scoring, and Reporting
If you are a mental health specialist, educator, or other professional who needs to administer assessments, generate scores, and produce reports quickly and efficiently, you may want to consider using Q-global, Pearson's web-based platform for test administration, scoring, and reporting. In this article, we will explain what Q-global is, why you should use it, how to access it and get started, how to download it on your device, and how to get support and resources for it.
What is Q-global and why use it?
Q-global is a web-based system that houses the industry's gold standard in assessment tools and is accessible from any computer connected to the Internet. Secure and affordable, Q-global helps you quickly and efficiently organize examinee information, generate scores, and produce accurate, comprehensive reports. You can also administer assessments on screen or remotely on screen using a secure URL, or input results from paper-and-pencil assessments. You can perform your work anytime and anywhere for unprecedented flexibility.
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Q-global features and benefits
Q-global offers many features and benefits that make it a convenient and reliable platform for your assessment needs. Some of them are:
Q-global houses more than 50 assessments that cover various domains such as cognitive abilities, academic skills, personality traits, behavioral problems, language development, neuropsychological functioning, and more. You can browse the list of available assessments .
Q-global offers three different delivery and reporting methods: on-screen administration (OSA), remote on-screen administration (ROSA), and manual entry. You can choose the method that suits your preference and situation. You can also use the Q-global video proctoring option to conduct assessments face-to-face via video within your normal Q-global workflow.
Q-global provides you with multiple scoring and reporting options such as score report, interpretive report, multirater report, progress report, integrated report, etc. You can also customize your reports with logos, signatures, recommendations, etc.
Q-global allows you to manage and retrieve examinee information easily. You can create examinee profiles with demographic data, assign assessments to examinees, view assessment status and history, search for examinees by name or ID number, etc.
Q-global ensures the security and privacy of your data. All data transferred from your web browser to Q-global is encrypted using industry-standard Secure Socket Layer (SSL) technology. Your data is stored in Canada in a database that is encrypted with industry-standard high-security encryption. Q-global also complies with the standards established in the HIPAA Security Regulations and in accordance with the HITECH Act applicable to Business Associates.
Q-global products and pricing
Access to the Q-global platform is free of charge. Pricing is based on report usages/subscriptions and assets (stimulus books and manuals) required. All prices are organized on a per product basis. There are three types of purchasable inventory:
Annual report subscriptions: Unlimited report generation allowed throughout subscription period. Subscriptions can only be used to report on manually entered test data (paper administration).
Pay per use report usages: Can be ordered in bulk or individually. Usages are required for reporting on-screen (OSA) and remote on-screen (ROSA) administered assessments. These can also be used to score manually entered data.
Digital assets: Unlimited on-screen access to purch Digital assets: Unlimited on-screen access to purchased stimulus books and manuals. These are required for on-screen administration (OSA) and remote on-screen administration (ROSA).
You can view the Q-global product catalog and pricing .
How to access Q-global and get started
To access Q-global and start using its features, you need to register for an account and activate it. You also need to choose your delivery and reporting method and, if applicable, use the video proctoring option. Here are the steps to follow:
Q-global registration and account activation
Go to and click on the "Register" button at the top right corner of the page.
Fill out the registration form with your personal and professional information. You will also need to create a username and password, agree to the terms and conditions, and verify your email address.
Once you submit the registration form, you will receive an email with a link to activate your account. Click on the link and follow the instructions to complete the activation process.
After activating your account, you can log in to Q-global using your username and password. You will be directed to your Q-global dashboard, where you can manage your account settings, inventory, examinees, assessments, reports, etc.
Q-global delivery and reporting methods
Q-global offers three different delivery and reporting methods for administering assessments: on-screen administration (OSA), remote on-screen administration (ROSA), and manual entry. You can choose the method that suits your preference and situation. Here is a brief overview of each method:
Delivery Method
Description
Requirements
Advantages
Limitations
On-screen administration (OSA)
You administer the assessment on screen using a computer or tablet connected to the Internet. You can either read the questions aloud to the examinee or let them read them on screen. The examinee responds verbally or by pointing or clicking on the screen.
You need a Q-global account, a digital asset (stimulus book or manual), a pay per use report usage or an annual report subscription, and a device with Internet access.
You can administer assessments anytime and anywhere, save time and paper, reduce errors and inconsistencies, get immediate scoring and reporting, and monitor progress online.
You need to purchase digital assets and report usages/subscriptions, have reliable Internet access, ensure security and privacy of data transmission, and deal with potential technical issues.
Remote on-screen administration (ROSA)
You administer the assessment remotely using a secure URL that you send to the examinee via email. The examinee opens the URL on their device and completes the assessment on screen. You can either monitor the administration via video or phone, or let the examinee complete the assessment independently.
You need a Q-global account, a digital asset (stimulus book or manual), a pay per use report usage or an annual report subscription, and a device with Internet access for both you and the examinee.
You can administer assessments to examinees who are in different locations, save time and travel costs, reduce errors and inconsistencies, get immediate scoring and reporting, and monitor progress online.
You need to purchase digital assets and report usages/subscriptions, have reliable Internet access for both you and the examinee, ensure security and privacy of data transmission, and deal with potential technical issues.
Manual entry
You administer the assessment using paper-and-pencil materials. You then enter the examinee's responses into Q-global manually. You can either enter the raw scores or the item-level responses. Q-global will generate the scores and reports for you.
You need a Q-global account, a paper-and-pencil test kit, and a pay per use report usage or an annual report subscription.
You can administer assessments using familiar paper-and-pencil materials, use Q-global for scoring and reporting only, and access your reports online or offline.
You need to purchase paper-and-pencil test kits and report usages/subscriptions, enter the data manually, and ensure accuracy and consistency of data entry.
Q-global video proctoring option
If you want to conduct assessments face-to-face via video within your normal Q-global workflow, you can use the Q-global video proctoring option. This option allows you to administer assessments on screen (OSA) or remotely on screen (ROSA) while using video conferencing software such as Zoom, Skype, Google Meet, etc. You can also record the session for later review or documentation purposes. To use this option, you need to:
Ensure that you have a Q-global account, a digital asset (stimulus book or manual), a pay per use report usage or an annual report subscription, and a device with Internet access and a webcam for both you and the examinee.
Ensure that you have a video conferencing software installed on your device and that you are familiar with its features and settings.
Ensure that you have obtained informed consent from the examinee and/or their legal guardian to conduct the assessment via video and to record the session if applicable.
Ensure that you have followed the ethical and professional guidelines for conducting assessments via video as outlined by your organization and/or association.
Launch your video conferencing software and start a meeting with the examinee. Make sure that both of you can see and hear each other clearly.
Log in to Q-global and assign the assessment to the examinee. Choose either OSA or ROSA as your delivery method.
If you choose OSA, share your screen with the examinee via your video conferencing software. Administer the assessment as usual by reading the questions aloud to the examinee or letting them read them on screen. The examinee responds verbally or by pointing or clicking on the screen.
If you choose ROSA, send the secure URL to the examinee via email or chat. Ask them to open the URL on their device and complete the assessment on screen. Monitor the administration via video or phone, or let them complete it independently.
When the assessment is completed, end the meeting with the examinee. Log out of Q-global and your video conferencing software.
View your scores and reports on Q-global. Download or print your reports as needed.
How to download Q-global on your device
If you want to use Q-global on your device, you need to make sure that your device meets the system requirements and compatibility standards for Q-global. You also need to follow some simple instructions and tips to download Q-global successfully. Here are some details:
Q-global system requirements and compatibility
Q-global is compatible with most devices that have Internet access and a web browser. However, some devices may not support all features of Q-global or may have limitations in performance or functionality. Therefore, it is recommended that you check the system requirements and compatibility of your device before using Q-global. Here are some general guidelines:
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The minimum system requirements for Q-global are: Windows 7 or higher; Mac OS X 10.9 or higher; iOS iOS 9 or higher; Android 4.4 or higher; Chrome OS 29 or higher.
The recommended web browsers for Q-global are: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Other web browsers may work with Q-global, but they may not support all features or may have compatibility issues.
The recommended screen resolution for Q-global is: 1024 x 768 pixels or higher. Lower screen resolutions may result in distorted or incomplete display of Q-global content.
The recommended Internet speed for Q-global is: 1 Mbps or higher. Lower Internet speeds may affect the performance or functionality of Q-global features.
You can check the system requirements and compatibility of your device by using the Q-global System Check tool . This tool will test your device's web browser, screen resolution, Internet speed, and compatibility with Q-global features. It will also provide you with feedback and suggestions to optimize your device for Q-global.
Q-global download instructions and tips
Q-global does not require any software installation or download on your device. You can access Q-global directly from your web browser by logging in to your Q-global account. However, there are some tips that you can follow to ensure a smooth and successful download of Q-global content on your device. Here are some of them:
Make sure that your device meets the system requirements and compatibility standards for Q-global. Use the Q-global System Check tool to verify your device's readiness for Q-global.
Make sure that your device has a stable and reliable Internet connection. Avoid using public or unsecured Wi-Fi networks that may compromise the security and privacy of your data.
Make sure that your web browser is updated to the latest version and that it supports all features of Q-global. Clear your web browser's cache and cookies regularly to avoid any errors or glitches.
Make sure that you have purchased the necessary inventory for Q-global, such as digital assets, report usages, or report subscriptions. You can view and manage your inventory on your Q-global dashboard.
Make sure that you have assigned the assessment to the examinee before administering it on screen (OSA) or remotely on screen (ROSA). You can assign assessments on your Q-global dashboard.
Make sure that you have obtained informed consent from the examinee and/or their legal guardian before administering the assessment via video proctoring. You can use the Q-global Consent Form template .
How to get support and resources for Q-global
If you need any help or guidance with using Q-global, you can contact the Q-global customer service and technical support team. You can also access the Q-global online help guide and FAQs for more information and tips. Here are some details:
Q-global customer service and technical support
The Q-global customer service and technical support team is available Monday to Friday from 8:00 a.m. to 6:00 p.m. ET (excluding holidays). You can reach them by phone, email, or chat. Here are their contact details:
Phone: 1-800-249-0659
Email:
Chat: Click on the "Chat with us" button on the bottom right corner of the .
The Q-global customer service and technical support team can assist you with questions or issues related to:
Q-global account registration and activation
Q-global inventory purchase and management
Q-global assessment assignment and administration
Q-global scoring and reporting options
Q-global system requirements and compatibility
Q-global security and privacy policies
Q-global video proctoring option
Q-global billing and invoicing
Q-global feedback and suggestions
Q-global online help guide and FAQs
If you prefer to find answers to your questions or solutions to your problems on your own, you can access the Q-global online help guide and FAQs. These resources provide you with detailed information and instructions on how to use Q-global effectively and efficiently. You can access them by clicking on the "Help" button on the top right corner of your Q-global dashboard. Here are some topics that you can find in the online help guide and FAQs:
How to create an examinee profile
How to assign an assessment to an examineeHow to assign an assessment to an examinee
How to administer an assessment on screen (OSA) or remotely on screen (ROSA)
How to enter manual data for scoring and reporting
How to view and customize scores and reports
How to use the video proctoring option
How to manage your account settings and preferences
How to troubleshoot common issues and errors
How to contact customer service and technical support
Conclusion and summary
Q-global is a web-based platform that allows you to administer, score, and report on assessments quickly and efficiently. It offers many features and benefits that make it a convenient and reliable tool for your assessment needs. You can access Q-global from any device with Internet access and a web browser. You can also download Q-global content on your device by following some simple instructions and tips. If you need any help or guidance with using Q-global, you can contact the customer service and technical support team or access the online help guide and FAQs.
We hope that this article has provided you with useful information and insights on how to download Q-global and use it effectively. If you have any questions or feedback, please feel free to contact us. We would love to hear from you.
FAQs
Here are some frequently asked questions about Q-global:
What are the advantages of using Q-global over paper-and-pencil assessments?
Some of the advantages of using Q-global over paper-and-pencil assessments are:
You can save time and paper by administering assessments on screen or remotely on screen.
You can reduce errors and inconsistencies by using automated scoring and reporting.
You can access your data and reports anytime and anywhere from your Q-global dashboard.
You can monitor your examinees' progress and compare their results over time.
You can ensure the security and privacy of your data by using encrypted data transmission and storage.
How do I purchase inventory for Q-global?
You can purchase inventory for Q-global by visiting the .
How do I renew my annual report subscriptions?
You can renew your annual report subscriptions by logging in to your Q-global account and going to the "Inventory" tab. You will see a list of your active and expired subscriptions. You can click on the "Renew" button next to the subscription that you want to renew. You will be directed to the checkout page where you can complete your payment.
How do I update my web browser for Q-global?
You can update your web browser for Q-global by visiting the official website of your web browser and downloading the latest version. Alternatively, you can use the Q-global System Check tool to check if your web browser is updated and compatible with Q-global. If not, you will see a prompt to update your web browser.
How do I contact customer service and technical support for Q-global?
You can contact customer service and technical support for Q-global by phone, email, or chat. Their contact details are:
Phone: 1-800-249-0659
Email:
Chat: Click on the "Chat with us" button on the bottom right corner of the .
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